Frequently Asked Questions
Do compression packing cubes actually save space?
Yes — our double-zip compression design helps eliminate wasted space by compacting bulky clothing into organized, stackable cubes. They’re especially useful for jackets, hoodies, sweaters, and longer trips where suitcase space matters most.
Will compression cubes make my luggage overweight?
Compression cubes help you fit more, but they don’t add significant weight themselves because they’re made from lightweight ripstop nylon. Most customers use them to pack smarter and avoid needing an extra suitcase.
Where are you located?
Our head office is located in Melbourne city
How much does shipping cost?
Shipping is free on all orders to Australia.
Do clothes wrinkle inside the cubes?
Not usually. In fact, many travelers find their clothes stay neater because items stay compressed and organized instead of shifting around inside the suitcase. Rolling or neatly folding clothing helps minimize wrinkles even further.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at aireaseco@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.